Firstly, the staff working in this outlet lacked friendliness and helpfulness. They gave me the impression that they were reluctant to go about their duties. However, there is the exception of one particular member of the staff who was jovial and helpful.
Secondly, the carpets are obviously not properly vacuumed and bits of "stuff" can be seen lying around. The walls are an even more ghastly sight. These walls turn a customer off and no matter how delicious the food is, it will taste plain and of average standard to the customer.
Thirdly, the portions served here are inconsistent compared to the other outlets. I ordered fish and chips and instead of getting the usual two pieces, I only got one piece.
I hope actions will be taken to improve both the standards of the attitude of the staff and the hygiene of the restaurant and also the quality and consistency of the dishes. [27 Jun 2003 12:55:03]
Food: 
Service: Ambiance: Overall:
Recommended Dishes: Fish and Chips
--Samantha -
The staffs was not helpful and un-friendly towards the customer. The food temperature wasn't right for the lunch meal. [26 Sep 2003 16:20:14]
Food: Service: Ambiance: Overall:
Recommended Dishes: black pepper steak
--Maverick -
Wonderful Food, Bad People
Went to eat, the place has a great atmosphere. But I had a problem as the employees don't know Chinese. I spoke Chinese to them they didn't understand. [15 Jun 2006 23:34:20]
Food: Service: Ambiance: Overall:
Recommended Dishes: All steak
--Man from China - thiamlong at yahoo dot com
