Complaints about Yunnan Garden Restaurant
The food of the restaurant is not bad, but the service of the manager is terrible. I never came across such a bad service. I hope the boss of Yunnan Garden will look into this matter.    [19 Oct 2005 14:21:19]
Food: Service: Ambiance: Overall:
Recommended Dishes: Yunnan Zhen Jiang Guy
   --Anonymous -

Bad and embarassing dining experience
On Sunday, 1 October, I brought my mom for dinner over there, we order the Peking Duck, Seafood Fried Rice, 2 bowls of soup and vegetables. We had finished the soup and the vegetables and almost finished the Peking duck but still after an hour, the Fried Rice has not been served to us yet. We asked 4 waitresses for our Rice, and they said its coming, but they never even stepped into the kitchen to investigate. Worse, they seemed to ignore and try to avoid our attention. We got so frustrated and called the manager over. He did not even want to hear what I had to say, but he offered us free dinner and explained that they lacked a chef that night. I don't think we should have to wait 1hr 30mins for Fried Rice. We were so insulted and insisted that we pay for what we have eaten, however I did not wish to pay for their service charge.
By the way, their Peking duck was terrible, cold, skin not crispy at all    [02 Oct 2006 23:11:19]
Food: Service: Ambiance: Overall:
Recommended Dishes: Yunnan Zhen Jiang Guy
   --Desmond -